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Chalet Manager, Val d'isere

Work for a renowned chalet company for the 2017/18 season

Like all of VIP Chalets management positions in the Alps, the job of a Chalet Manager is extremely varied and complete flexibility is required for this role. This is a highly demanding role and ideally VIP Ski are looking for people who have previously worked in a chalet environment and have experience of managing and motivating staff. 

A good understanding of French is advantageous and previous resort experience essential. Driving will invariably be a part of your duties and therefore you will need to have held a full clean driving licence for at least five years.

The specific tasks are too numerous to mention, however, the main responsibilities of a Chalet Manager group themselves in the following categories:

  • Ensure outstanding customer service and guest satisfaction within a given number of chalets
  • Effectively manage and oversee a team of Chalet Hosts
  • Training of new staff and re-training of existing staff where necessary
  • Quality control of all chalet standards including food and beverage, cleaning, Health and Safety, budget control and in chalet service
  • Assist with chalet cleaning and cooking where necessary - working in chalets to cover any sickness or injury
  • Control of supermarket shopping
  • Ski pass sales and delivery
  • Assistance with the smooth running of transfer day (chalet preparation, logistics and airport transfers)
  • Responsibility for staff welfare
  • Logging all customer feedback for chalets under your responsibility

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Location: Val d'Isere - Centre


Style

Job Type: Chalet Manager


Stats

Languages Spoken: English | French

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